Position title
Product Customer Advisor
Description
What to know about this employer:
- The company was founded over 50 years ago and currently going through exciting growth
- A customer centric company who pride themselves on the service they provide
- Foster a sense of community ensuring employees feel supported and engaged
Responsibilities
Purpose of the role:
- To assist all stakeholders by providing technical information on all products
- Deliver a high standard of service through accuracy, efficiency and good customer relationships
Key Responsibilities:
- The efficient and timely handling of customer queries by telephone and email
- Maintain and update various logs and prepare reports for management as required.
- Administration; Processing of products, Warranty’s, Returned as warranty goods, Maintaining databases
- Carry out various generic office duties e.g., filing, data input, postal services etc., and any other reasonable tasks as required by the Manager.
Qualifications
Skills and Attributes:
- Customer oriented and solution led
- Strong attention to detail and accuracy skills.
- Experience with Excel and SAP is desired.
- A good team player, demonstrating a willingness to learn, improve and adapt.
Crisp Recruitment Ltd is a local recruitment consultancy based in Borehamwood. We are working on behalf of our client to find suitable candidates for this opportunity.
Job Benefits
Benefits: Hybrid working, Private medical, 8% pension 25 days holiday
Free Parking available
Contacts
lisa.payne@crisprecruitment.co.uk
Hiring organization
Employment Type
Full-time
Job Location
Watford
Working Hours
Hours: 9- 5 Monday- Friday ( hybrid 2 days at home)
Base Salary
£25,000-£26,000
Date posted
6 September 2022
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